Starting Windows Defender or Endpoint Protection service Symptom For more information, see Support options and community resources. You receive a message notifying you that Windows Defender or Endpoint Protection isn't monitoring your computer because the program's service stopped. Solution Step 1: Restart your computerĬlose all applications and restart your computer. Select the Windows Defender Antivirus Service. Make sure that the Startup Type is set to Automatic.
If this action isn't available, select Stop. Wait for the service to stop, and then select the Start action to restart the service. Note any errors that may appear during this process. Step 3: Remove any third-party security programs Contact Microsoft Support and provide the error information. When you remove security programs, your computer may be unprotected. If you have problems installing Windows Defender after you remove existing security programs, contact Microsoft Support. Select the Security product family, and then the Windows Defender product. Internet connection issuesįor your computer to receive the latest updates from Windows Update, connect it to the internet. Open the connection name to view the connection Status. If your computer is connected, the IPv4 connectivity and/or IPv6 connectivity status is Internet. If your computer doesn't appear to be connected, select the connection name, and select Diagnose this connection.Ĭlose any open programs and restart your computer. When Windows Defender or Endpoint Protection detects a potential threat, it tries to mitigate the threat by quarantining or removing the threat. These threats can hide inside a compressed archive (. If the detected threat was in a compressed archive file, browse to the file. Symantec endpoint protection 14 offline virus definitions archive# Right-click the file and select Scan with Windows Defender. 
If Windows Defender detects additional threats in the file, it notifies you.
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